Hello Tap Ticket goer! We hope you had an amazing experience! We understand that you may have not spent all your remaining funds on your cashless (NFC) wrist tag. Please send us the serial number at the back of the tag along with your name, email address, cell number as well as your banking details to firstname.lastname@example.org, so we can process your refund. Please note that there is a small bank fee for processing the refund.